The Extra Mile
As an extra service to our clients, we provide complimentary cleaning, polishing, and inspection of all fine jewelry purchased from Calvin’s. In addition to routine maintenance, with any purchase, most sizing and center stone setting is done in-house, and at no charge. Occasionally, jewelry is sent to the original designer for special alternations, setting or repairs. We will individually determine the best way to handle each customer’s repair needs at the time of service. If a repair, sizing or setting will require a service fee, it will be thoroughly explained before the work is done. Our goal will always be to exceed expectations, and to treat our customers honestly and fairly.
We want every customer to have an exceptional experience. Our desire is not only to assist in the purchase of treasured jewelry, but to get to know our customers and build lasting relationships with them.
An increasing number of insurance companies are requiring their customers to provide appraisals signed by a Graduate Gemologist. Our GIA Graduate Gemologist, Russell Orms, provides our on-site jewelry appraisal services. With more than 25 years in the jewelry industry, Russell has a keen understanding and knowledge about a wide variety of jewelry. Russell provides new as well as updated appraisals. He is available Tuesday through Friday, and by appointment.
In addition to being a GG, Russell meets federal USPAP standards, is a member of the National Association of Jewelry Appraisers and is active with the American Society of Appraisers. For additional information about Russell’s credentials and rates, please visit his company website: http://www.greyhousejewelers.com