We are here to help. Whether it is choosing the perfect ring or finding a specific setting, the Calvin's Jewelry expert team is available to answer any of your needs. Find quick answers to your questions below, or contact us via phone at 1.866.794.1911 or by email.
Ordering Information
• Do you offer gift wrapping and/or personal messages?
• How do I track my order?
• What is the return policy?
• I received the wrong product.
My Account
• How do I create an account?
• How do I edit my account information?
• I forgot my password.
Shipping
• Do you ship internationally?
• How much is my shipping?
• When will my order ship?
• FREE SHIPPING!
Guarantees
• Calvin's Quality Promise
• Do you offer a warranty?
• How can I ensure that I am buying conflict-free diamonds?
• Testimonials
• Privacy Policy
• Security
Pricing and Billing
• Are all of your prices current?
• Do you offer a layaway policy?
• Do you offer financing?
• Do I have to pay sales tax?
• I have a question on my charges.
• What are my payment choices?
• I need a copy of my receipt/invoice.
• When will my credit card be charged?
Buyer's Guide
• Do you have a physical location I can visit?
• Do you offer other items not available online?
• Do you offer personal shopping services?
• Do you publish a catalog?
• Do you sell loose diamonds?
• How do I care for my jewelry from Calvin's Fine Jewelry?
• Why do your engagement rings have cubic zirconia center stones?
• How do I buy/redeem a gift certificate?
• How do I find my product?
• How do I navigate the site?
Additional Support
• Custom Orders
• Do you offer appraisals?
• Do you offer repairs?
• Do you purchase jewelry or scrap metal?
• I don't see my question.
• What are your store hours?
• How do I contact you?