Shipping

Carrier Information

For your protection, CALVIN’S insures and registers all items for their full value during shipping through UPS. We require all deliveries to be made to a physical business or home address. Unfortunately, we do not ship to P.O. Box addresses. Once shipped, we will provide you with tracking information to the email provided at checkout. Your order will usually arrive within two business days, or overnight for an additional fee. CALVIN’S courier requires an adult to sign for delivery of all orders. Please have someone 18 years of age or older to sign for your delivery!

Custom Engagement Rings & Jewelry

Due to the nature of custom-made items, please expect a minimum of 2-6 weeks for material sourcing, creation and delivery. In most cases, rings and jewelry can be made in under 2-3 weeks, but certain designs or sourcing of specialty materials may require more time & additional craftsmanship to complete. Once your piece is created and inspected, we will notify you via email &/or with a phone call, then we will prepare your item for shipping. You'll receive tracking information so you can follow your custom piece's journey on its way home to you! We ship all orders with 2-Day Shipping via UPS so you're guaranteed a fast, safe and fully-insured delivery process.


CALVIN'S Iconic Collection

The beauty of CALVIN'S Iconic engagement rings is that they are elegant + timely & have a quick turn-around time! In most cases, Iconic Collection rings are crafted, set & shipped in 10-14 days. Get ready to propose because your ring will be there faster than you'd think!


Designer Collections

Designer engagement rings and fine jewelry have variable shipping availability. Depending upon a designer's individual fulfillment ability, & due to COVID-19 related delays, please anticipate up to 8 weeks for shipping on designer or custom designer items.


Fine Jewelry

Fine jewelry items usually ship + arrive within 7-10 days.

Packaging

Your jewelry ships in discreet packaging  in  kraft-style cardboard or UPS labeled exterior. Inside your shipment box, you will receive CALVIN'S exclusive packaging and your jewelry tucked safely inside beautiful, aubergine gift boxes!

Returns

Full price items that are in stock may be returned within 10 days of the purchase date for a full refund less any shipping charges. All sales are final on discounted items, out-of-stock items, special orders, or jewelry that has been altered in any way. If you wish to return an item or have questions about a specific item, please call 512-794-1911 or contact us online for a Return Authorization Number and further instructions.